Collection & Return Of Hire Goods
Weekend Hire - Collect on Friday before 4pm and items can be returned either Sunday between 10am and 4pm or Monday before 2pm. We only charge a one day hire fee for our weekend hire. Weekday hire available and collection must be before 4pm with returns required by 2pm following day. All late returns will be charged a $50 late fee.
Transporting & Delivery Of Hire Goods
Collection and return of our hire items are to be arranged by client. It is the clients responsibility to provide secure transportation for hire items and appropriate tie down straps, blankets and any other equipment that they may need to ensure that our products are not damaged during transportation and are secure.
We reserve the right to withhold hire goods if we feel that suitable transport is not in place and that our goods will be damaged in transit.
Once items leave our premises they become the clients responsibility. We can help organise a courier for your hire items if you are unable to collect yourself and we can discuss this in more detail at time of booking.
Payment & Bond
Payment for hire is to be made by cash or EFTPOS prior to collection of goods. We do not accept cheques. A bond is payable at time of collection and will be refunded when goods are returned in good clean order.
What happens if I break something? Or if something is missing?
You will be required to pay for any damage to hire goods. In the unlikely event of an item being damaged your bond will be used for replacement, however if replacement cost exceeds the bond payment you will be required to meet the additional cost. If an item is missing you will be required to pay replacement cost.
If you choose a complete Wedding Package we will require a 20% non refundable deposit at the time of booking with the balance payable at collection.
Should you require any more additional information please call Kathy on 0408 139 055.